The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast offered a wonderful variety, including warm options like scrambled eggs and sausages, alongside fresh breads and cereals.” view full review
Charming Atmosphere
“The old-world charm of the Alpina building adds a unique character to the stay, providing a cozy and inviting ambiance.” view full review
Cozy & Functional
“Despite its compact size, my room was well-equipped with an excellent coffee machine and ample heating, perfect for a winter stay.” view full review
Inviting Common Room
“The antique-decorated common room provided a warm and welcoming space to relax and enjoy the beautiful winter scenery.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
9.3
Location
9.7
Service
9.0
Dining
8.0
Guest reviews
8.2/10
based on 5 reviews
7.9
7.9/10 based on 1299 reviews
George
United States,
May
2024
9.0/10
I had an incredible stay at this hotel! The location is unbeatable, with a breathtaking view of the Matterhorn and a large balcony to enjoy it. The rooms are spacious and modern, making for a comfortable retreat after a day of exploring. The service was top-notch, with attentive staff always ready to assist. However, the dining options were limited, which was a downside. Overall, great value for a memorable experience.
Rooms
9.0
My room had a stunning view of the Matterhorn from a large balcony, providing a perfect backdrop to my stay.
Service
9.0
The service was exceptional. Housekeeping was thorough and prompt, and the staff was friendly and attentive.
Location
10.0
The hotel is centrally located, close to everything in Zermatt, and offers easy access to transportation for exploring the area.
Dining
8.0
The dining experience was enjoyable, with particularly good coffee and excellent bread. However, more variety in the menu could enhance the overall experience.
Facilities
9.0
The hotel facilities were great, offering everything I needed for a comfortable stay.
John
United States,
August
2023
9.0/10
I had a wonderful stay at this hotel with its breathtaking balcony views of the Matterhorn. The rooms with three beds were cozy and offered incredible vistas across to the mountains. However, the price was a bit on the higher side, though the value for money was justified by the amazing landscape.
Rooms
9.0
The rooms were cozy and offered spectacular views of the mountains.
Service
9.0
The service was impeccable with great housekeeping and tour assistance.
Location
10.0
The hotel's location in the city center of Zermatt was perfect for exploring the town and being very close to the train station.
Dining
8.0
The dining experience was delightful, especially the excellent bread and crisp salads.
Facilities
9.0
The hotel's facilities were top-notch, offering everything needed for a comfortable stay.
Rose
United States,
June
2023
9.0/10
I could not believe the incredible view of Matterhorn from my room's balcony! The hotel offered breathtaking views across to the mountains. The rooms were cozy and had a balcony to enjoy the scenery. However, the dining experience with particularly good coffee was a highlight, but the Welsh pastries were not as expected.
Rooms
10.0
My room with a balcony to the incredible view of Matterhorn was simply amazing.
Service
9.0
The service, including housekeeping and tours/ticket assistance, was top-notch.
Location
9.0
The location was very close to the train station, making it convenient for exploring the area.
Dining
8.0
The dining experience with particularly good coffee was a delightful treat.
Facilities
9.0
The hotel had excellent facilities to enhance my stay.